Programs & Services
Having adopted a multifaceted approach to human services, we combine direct
and indirect services to help our clients live more effectively and to prevent
the problems most frequently faced by Deaf and hard of hearing individuals.
Our activities make up a comprehensive community program that has four distinct
We also act as a consultant in other areas of New Brunswick. To find out
more about these programs or services, or to register, please contact
Direct Client Services
Direct Client Services focus on life skills. Mainly offered to the clients through a monthly
Community Workshop where a variety of topics are addressed with the emphasis on prevention, awareness, and education.
The programs assist our clients in developing a wider range of competencies.
Other programs include:
Develops positive parenting skills. Classes are taught in ASL, by a Deaf
individual who has prior training and experience in parenting. This program
is offered in several stages from birth to adolescence.
Baby and Toddler Sign Language Classes
Baby Sign is offered to hearing and deaf babies ages 1 day to 1 year old and to their hearing or
deaf mothers. The course is offered 3 times a year, for 6 weeks, 1 day a week and is taught by a Deaf mother.
Toddler Sign is offered to deaf or hearing children ages 1 to 2 years and to their deaf or hearing mothers for
the same duration and availability as Baby Sign.
Provides information for persons on limited fixed income. Topics include
meal-planning, priority setting, etc. There are three stages to this program.
Sign Language/Oral Interpreter services
Using qualified Sign Language interpreters this service is necessary for
medical, legal, social services, counselling, education and employment
situations. Deaf persons who communicate using ASL have the legal right
as determined by the Supreme Court of Canada to qualified interpreters
in all levels of the justice system as well as all medical services provided
by the provincial/federal government programs (Medicare). Offered in ASL
Indirect Client Services
Indirect Client Services involve client advocacy (intervening) actively
for an individual or group. Although advocacy does not empower people,
it is a valuable step toward empowerment. Our goal is to work with Deaf
and hard of hearing in order to provide support so they can effectively
promote their own interests. Actively engaging clients with the intention
of teaching self-promotion is an important aspect of advocacy.
Direct Community Programs
Direct Community Programs are designed to bring about greater awareness
of deafness and hearing loss, as well as to provide practical communication
skills. These programs include:
Sociology of Deafness
This program is designed to provide information on the differences between
the Deaf and persons who hear and communicate orally/aurally, and the effects
of hearing loss on communication as applied to work, learning and social
GREATER MONCTON HEARING AID BANK
This is a self sustaining program offered by SEDHHS in partnership with
Dr. Brian Alexander (Alexander Hearing Center). The BTE (Behind the Ear)
portion of the hearing aid can be provided at no charge to persons who
meet the criteria (no insurance coverage for hearing aids and no ready
cash with which to purchase new hearing aids). The BTEs are donated to
our agency and refitted to suit the individual’s prescription. There
is an application process for this program.
Sign Language Instruction
Using A Basic Course in Sign Language (ABC?s of Sign Language), the course teaches American Sign Language (general
interest course). This course is offered in four levels and is taught by
Deaf persons who are certified instructors of ASL. Each level is offered
one evening per week (three hours) for 10 weeks. A certificate of attendance
is provided on completion of each level. All four levels of the Sign Language courses
are usually a pre-requisite to entering the Interpreter Training Program.
Baby and Toddler Sign - see Direct Client Services section
Indirect Community Services
Are attempts to change the social environment for the purpose of meeting
the needs of the population as a whole and are carried out by means of
influencing social policy. Community intervention deals with the Deaf or
hard of hearing victims of poverty, sexism, ageism, and racism, who are
typically left feeling powerless. The emphasis is on influencing policy
makers and bringing about positive changes within the community/province.
Programs and services can be adapted to serve, appropriately, the clients
needs. It is possible, in given circumstances, to adjust the content of
a program to address a specific need for a particular client. We work in
co-operation with other agencies and organizations as well as professionals
in private practise who donate their time to our life skills programs.
We are most grateful for their generosity in sharing their knowledge and
United Way -- Centraide - We've been a member agency of United Way since 1988. Funding is directed to programs including technical aids
and interpreting (ASL / LSQ / Oral). We are grateful for this support, without which we could not possibly offer these programs.